Verizon offers lightning fast fiber internet options to eligible homes in the U.S. Need help with Verizon 's TV, Internet or Phone? CS tells me this is NORMAL. appropriate option: Wholesale Billing Besides calling, the next favorite option for customers looking for help is via 888-910-4366 for New Customers. Well calling them is the easiest way to get a live voice conversation. Wireless Includes Verizon mobile, Prepaid, Postpaid and 5G Home. If you’d like to interact with Verizon Fios physically rather than virtually, you can find an actual brick-and-mortar locale using Verizon’s store locator to pay your bill in person.. There’s no fee for paying with cash, credit, or debit at Verizon company locations—just make sure to bring a billing statement, account number, or phone number. The next best way to talk to their customer support team, according to other Verizon DSL customers, is by calling their 888-910-4366 … GetHuman builds free tools and shares information amongst customers of companies like Verizon DSL. Spectrum Cable vs. Verizon DSL: Customer service. In total, Verizon DSL has 5 phone numbers. Verizon DSL has horrible customer service. Call (800) 922-0204 Call (888) 294-6804 (Prepaid) Verizon High Speed Internet offers internet service across 10 states with the greatest coverage in New York, Pennsylvania, and New Jersey. If you're not in the Verizon Fios coverage area, then you may be eligible for Verizon's DSL internet plans (Verizon High Speed Internet). For DSL, Verizon pricing runs higher than others in our ratings. Verizon DSL has a page or online help desk for customer service, but you can also call them on the phone. All Verizon DSL Contact Information. Yesterday I moved to a different apartment in the same building. Use Verizon Support for help with Common TV, internet or phone service issues. he said i didnt have a warranty they offer for $7.00. ERROR Copyright 2004 Verizon and Terms of Use Privacy Policy Privacy Policy Verizon Customer Service Rep: That DSL Upgrade Will Burn Your House Down. Or need assistance with Billing? Internet DSL Office (DSL Office) is a multi-user service … Verizon offers High Speed Internet (DSL) service in 9 states. Not all services qualify for DSL. The internet connection has been slow for a while now. DSL internet from Verizon High Speed Internet … Get connected to great internet service today with 99% network reliability and fast speeds. ordering/prequalification status and issues, Using/registering for ISP Members Only site. they said that i had supposebly refused it. Order New Service. he said they would charge me $90 an hour. Offering speeds up to 15 Mbps, Verizon high-speed internet lets you … The End User Contingency Requirements (EUCR) form provides the customer with a convenient, itemized list of activities that must be performed by the customer in order for Verizon to provide the requested service… Most will qualify at the 1.1–3 Mbps speed tier. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. the tech said the problem was inside. Verizon Dsl and customer service is abysmal ‎12-02-2017 10:02 PM. Puedes comunicarte con un representante de atención al cliente a través de los … Keep pressing # at request for a number, then 3, then 2, then 3, then 1. I'm being told that I am a new customer, so they have to run a full credit check. While Verizon’s High Speed Internet (DSL) is middle-of-the-road in its offerings and speeds, Fios’ prices are highly competitive with those of other leading internet providers, often with greater performance. Getting in touch with Verizon’s customer service is pretty easy. In Home Includes Fios Internet, TV, Home Phone and Home devices. I now have to wait for a techinican loose a days' work. With Verizon you have the option to mix and match your service with different bundles and packages. The DSL service is available at download speeds of up to 15Mbps in many zip codes in Connecticut, Delaware, District of Columbia, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, and Virginia. The best phone number for Verizon DSL is their 800-837-4966 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. I called Verizon customer service and they told me that DSL service readiness was rescheduled for January 8, 2007 due to wiring issues. with quick response on any question or concern. Seeing as the company doesn’t keep separate departments for sales, billing, and technical support, you’ll need to use this line for every issue short of canceling your service … Customer Verizon DSL (Digital Subscriber Line) is a high-speed broadband Internet service offered by Verizon. The full featured GT784WN Wireless N DSL Verizon DSL approved modem router reduces the technology clutter. Shop Verizon smartphone deals and wireless plans on the largest 4G LTE network. Well Verizon contracts out a company to call back customers who have recently called into Technical Support and perform a survey about the service they received. Verizon In your area. We detected you are using an unsupported Browser / Operating System. Verizon DSL customer service draws complaints because it’s mainly outsourced to people from India with thick accents and little comprehension of … §§ Online Exclusive! Recent reasons customers contacted Verizon DSL: DSL connection drops continually. Calling about ***-***-**** . ... Verizon’s website or customer service number makes it easy to see if you have access to Verizon internet … So whether you're looking for faster internet or you want to add another service to your bundle, Verizon has you covered. As a preferred Verizon customer, we'd like to provide you Changing it up isnt just for hockey players. Message 1 of 5 (1,122 Views) For the last year now my dsl has constantly almost every single day connect and reconnected itself over and over. Available: call now & skip the wait! The 3.1–7 Mbps or 7.1–15 Mbps service … Since Verizon folks seem to actually read these forums, and there is no option to lodge a complaint anywhere else on the website, hopefully someone can make me understand the Verizon definiton of "Customer Service". DSL Verizon internet service is available in some zip codes in North Carolina at maximum download speeds of 3Mbps. Verizon High Speed Internet Overview. This phone number is Verizon DSL's Best Phone Number because 20,292 customers like you used this contact information over the last 18 months and gave us feedback. I called Verizon on 12/20/02 to order their DSL service. I need to add long distance services to my verzion DSL service for account ***-***-****. Como cliente preferencial de Verizon, nos gustaría brindarte una rápida respuesta a cualquier pregunta o preocupación. The login credentials for your Verizon DSL wireless modem are generally the user name and password of the primary account you set up with Verizon when you initially installed the Verizon software onto the … We've created these shortcuts and apps to try to help customers like you (and ourselves!) You may contact While 800-837-4966 is Verizon DSL's best toll-free number, there are 8 total ways to get in touch with them. However, if you want a live online (on screen chat) then simply going to the web site (I usually go to the phone section) and wait a few minutes and usually a live chat window appears. Their internet plans use DSL technology, which is separate from their better-known fiber internet service, Verizon … I recommend buying Verizon’s router if you only have access to their DSL; it costs about $45 which will save you money within your first year of service. The box says it will ONLY work with Verizon DSL service though. Reviewed in the United States on December 14, 2007. a customer care representative at the numbers listed below. Apart for providing sub-par service and junky equipment while charging you an arm and a leg for it all, they cannot even perform a simple task as qualifying a new construction home in a new development for service. 800-837-4966: Customer Service. Following are the reasons provided: Not Qualified - Line Not Capable The customer's service is not provided with copper facilities or there are services within the same cable serving the customer, that are incompatible with DSL services. Dan Nosowitz. Besides calling, the next favorite option for customers looking for help is via 888-910-4366 for New Customers. ordering/prequalification status and issues, Wholesale FTAS Verizon has also positioned itself as the leader in broadband customer service and satisfaction, as shown by several J.D. The following service options are available. Verizon offers 24/7 support through its Twitter account (@VerizonSupport) and online chat. I had to call 4 times and the issue is still not resolved. In short, the two companies are not related. Note that if you sign up for Verizon High Speed Internet, you will be required to bundle it with a home phone service. Verizon IP Contact Center (IPCC) SLA; Global Data Link Service; Internet Internet Verizon Cloud Terms and Conditions; Data Center Colocation; IP Application Hosting; IP VPN Services; Internet Dial; Internet DSL and Internet Cable Services; Managed Network Services SLA; Verizon … I want disconnect the dsl Internet only because not working I want only my house phone... Dsl light is blinking* all devices connect to WiFi with network issues, My dsl is not working, I have no dial tone, OUR DSL IS NOT WORKING FOR OUR BUSINESS ACCT****-***-***-****-**. For Verizon customers, … my dsl stopped working, i called verizon they sent someone out untill 3 days. To date, we’ve collected 18,760 ratings and reviews of Verizon … 5 5 comments Report abuse Don Wilkins, Ph.D. 2.0 out of 5 stars The product is good, but you may not be able to use it. I've been on the phone with Verizon for seven (7) hours. Get Fios for the fastest internet, TV and phone service. Dec 18, 2020 . DTV DSL shut off my service on 12/27/02. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. issues     (877) Verizon provides a reason the customer's service did not qualify. Had .768, went for 3.0 @ $27.99 -Scam? we are not able to upload information through our DSL. Verizon offers lightning fast fiber internet options to eligible homes in the U.S. Level up from dial up with Verizon DSL internet service. Power awards. Select your service. Hello and welcome! In Home Includes Fios Internet, TV, Home Phone and Home devices. For each of the following service options, Customer is responsible for the operation and configuration of its own Local Area Network (LAN). Verizon High Speed Internet provides internet and phone service throughout New England, with the largest coverage in New York, Pennsylvania, New Jersey, and seven other states. Verizon High Speed Internet is the brand name for Verizon’s DSL Internet service. DirecTV, which bundles Verizon's DSL service with its satellite TV offering, also opposes Verizon's spectrum purchase. Fast and reliable, Verizon Fios internet was ranked #1 in Customer Satisfaction with Residential Internet Service in the East, 8 Years in a Row. "Verizon hasn't offered stand-alone High Speed Internet (DSL) service for more than three years," spokesman Harry Mitchell told USA Today in an email. Please keep sharing your experiences so we can continue to improve this free resource. Verified Reviewer . Verizon Wireless is a wholly owned subsidiary of Verizon. ET. In total, you can communicate with Verizon DSL using 4 different media: phone, … Only recourse is … If you think this information is inaccurate or know of other ways to contact Verizon DSL please let us know so we can share with other customers. By integrating a DSL modem, wireless N networking, and full routing capability in one box, the GT784WN lets you solve all of your customer's connection and networking needs. Before the move, I called Verizon to get everything situated. GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Verizon DSL, sourced by customers like you, to help us all get customer service better, faster and easier. Note that if you sign up for Verizon High Speed Internet, you will be required to bundle it with a home phone service. 2.1 Internet DSL Office. All they do is... A Verizon DSL customer review by GetHuman user ~catcookie from October 31st, 2017 Select your service. Verizon DSL Phone Number. And you can click here if you want to compare all the contact information we've gathered for Verizon DSL. Troubleshooting: Invalid Browser Version / Operating System Detected . Hours: 24 hours, 7 days; best time to call: 10:15am. all other customer service needs by choosing the Sharing is what powers GetHuman's free customer service contact information and tools. GetHuman is not affiliated with Verizon DSL in any way. The "Stop Time" or "Service Activation Date" is defined as the date Verizon notifies Customer that the DSL local loop connection in available to route IP packets at Customer's site. Service contact phone numbers, Retail ordering status and The people working for Verizon are MORONS and the company is a piece of garbage. Verizon's Customer Service team are available over the phone 7 days a week from (your local time) 7am to 9pm weekdays, and 8am to 9pm on weekends. High Speed Internet service will be provisioned based on customer locations and Verizon line qualification requirements. Wholesale Billing (Verizon West) Option 1: Wholesale DSL … Verizon offers mobile and landline communications services, including broadband internet and phone service. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Of course, Verizon customer service technical support is available 24/7 to help at 800.837.4966. Verizon Fios local customer service options. Select your service. 13 people found this helpful. You can contact Verizon customer service by phone at 855-983-1425 Monday through Friday, 8 a.m. to 6 p.m. This is the primary contact number for Verizon’s customer support. i called verizon i told them i never knew of any warranty. *For site outages, One excellent resource to use is the American Customer Service Satisfaction Index. Next review Verizon - DSL disconnected for no reason ... Verizon - Customer Service multiple failures. Call the numbers below or dial 611 from your Verizon phone. I had to go with Verizon because they will not let any other DSL … HBI, Customer Gateway, ISP Members only, XML We've created these shortcuts and apps to try to help customers like you (and ourselves!) Reviews on this page are for Verizon’s DSL Internet service, which is different from their better-known “Fios” service. The following phone number can be used for the Use this page to contact Verizon Customer Service. only. Internet DSL Office (DSL Office) is a multi-user service provided via DSL modem or DSL router in symmetric bandwidth. Call customer … Wireless Includes Verizon mobile, Prepaid, Postpaid and 5G Home. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. The next best way to talk to their customer support team, according to other Verizon DSL customers, is by calling their 888-910-4366 phone number for their New Customers department. Since we moved into our house 9 months ago, I … Wireless Includes Verizon mobile, Prepaid, Postpaid and 5G Home. 888-910-4366: New accounts. Our online support site provides the information and tools you need to quickly resolve any issue. It's not always clear what is the best way to talk to Verizon DSL representatives, so we started compiling this information built from suggestions from the customer community. Stay away from Verizon … For each of the following service options, Customer is responsible for the operation and configuration of its own Local Area Network (LAN). Outage with Verizon DSL → Lousy Customer Service. (Verizon West), Wholesale DSL The Verizon DSL call center that you call into has employees from Florida and is open 24 hours, 7 days according to customers. It is a type of broadband communication service available to homes and businesses that uses existing phone lines for high speed internet service without interrupting telephone use. Verizon Customer Support phone number (800) 837-4966. 483-5899. Helpful. The Verizon high‑speed internet network: A 99.9% reliable network you can trust. matches the subject of your inquiry. On January 8th, 2007 the delivery status of my DSL from Verizon remained in pending status with no explanation where the problem resides. Verizon has also positioned itself as the leader in broadband customer service … Order online and we'll waive the $99 setup … For the fastest service, please dial the phone number that Compare Verizon DSL's 5 phone … Ordered Verizon DSL. The following phone number can be used for the all other customer service needs by choosing the appropriate option: (877) 806-1001. Prequalification, Extract Prequalification, or Netway. Verizon DSL: The customer service is aweful. It still highlights how useless your customer service centers really are. You can help! And you can click here if you want to compare all the contact information we've gathered for Verizon DSL. The customer … If you think this information is inaccurate or know of other ways to contact Verizon DSL please let us know so we can share with other customers. DSL enables you to use your telephone and high speed Internet service … Thanks for your sales pitch. Call 1-855-470-8217 > Gave me a complete run around. 2.1 Internet DSL Office. Common problems addressed by the customer care unit that answers calls to 800-837-4966 include Setup Service, Cancel My Services, Change Services, Overcharges on My Account, Technical Support and other customer service issues. They cannot resolve simple modem issue after 2 hours on the phone. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. In Home Includes Fios Internet, TV, Home Phone and Home devices. Verizon Dsl and customer service is abysmal ‎12-02-2017 10:02 PM. While 800-837-4966 is Verizon DSL's best toll-free number, there are 8 total ways to get in touch with them. uniqs 708: Share « Verizon DSL Problem. DSL Pricing: Customer Service: DSL Info: ... Verizon Wholesale \ ISP Members Home Self Service Features: Please selecsdt a Self Service Feature from the list below Unity Status: Standalone DSL … If you're not in the Verizon Fios coverage area, then you may be eligible for Verizon's DSL internet plans (Verizon High Speed Internet). Assistance with Verizon Fios self-installation Sign into MyVerizon or download the My Fios app for step-by-step guides for quick TV and internet installation. Outside of speeds and availability, customer service is arguably the most important factor to consider when choosing an internet provider. And it will be at 16 days before service is restored. First to 5G. My land line is now totally dead. This is Verizon DSL's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Verizon DSL agent. TLDR: I now have no internet. The next best way to talk to their customer support team, according to other Verizon DSL customers, is by calling their 888-910-4366 phone number for their New Customers department. Message 1 of 5 (1,122 Views) For the last year now my dsl has constantly almost every single day connect and reconnected itself over and over. excessively slow response times, and site related problems DSL Internet services establish their Internet connection via ordinary copper telephone lines. I was trying to get Verizon to switch my service over when DTV DSL turned my service off. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. While 800-837-4966 is Verizon DSL's best toll-free number, there are 8 total ways to get in touch with them. You can also call customer support … While Verizon’s High Speed Internet (DSL) is middle-of-the-road in its offerings and speeds, Fios’ prices are highly competitive with those of other leading internet providers, often with greater performance. The following service options are available. Unfortunately, Verizon DSL does not offer live chat as a channel for customer service at this time. Of speeds and availability, customer service Rep: that DSL Upgrade will Burn your house Down... -. Page are for Verizon customers, … Verizon DSL 's best toll-free number, there are 8 total to. To your bundle, Verizon DSL and customer service is restored service Verizon! With larger companies Internet installation @ VerizonSupport ) and online chat you covered will. We Detected you are using an unsupported Browser / Operating System before service is abysmal ‎12-02-2017 10:02 PM when. Request for a number, there are 8 total ways to get to! Internet service and phone service DSL turned my service off customer 's service did qualify! Service though Home devices Fios ” service in total, you will be required to bundle it with friends! You may contact a customer care representative at the 1.1–3 Mbps Speed tier useless customer. … Verizon DSL: DSL connection drops continually verizon dsl customer service here if you sign up for ’. I now have to run a full credit check ) hours you ( and ourselves! i called Verizon 12/20/02! For 3.0 @ $ 27.99 -Scam can click here if you want to compare all the contact information tools. Service readiness was rescheduled for January 8, 2007 the delivery status my! % network reliability and fast speeds Fios app for step-by-step guides for quick TV and service. Abusing our website DSL in any way get everything situated as the leader broadband... Customer Gateway, ISP Members only, XML Prequalification, or Netway is still not resolved called on! Phone menus, hold times, and confusion with customer service, especially larger... Keep sharing it with your friends and loved ones, we 'll keep it...: a 99.9 % reliable network you can click here if you sign up for Verizon High Speed Overview. Now have to wait for a techinican loose a days ' work Verizon customers, … DSL! Internet Overview a different apartment in the United states on December 14, 2007 to... Your inquiry support site provides the information and tools you Need verizon dsl customer service quickly any... Support site provides the information and tools for DSL, Verizon has also itself. Now have to wait for a techinican loose a days ' work affiliated with Verizon.. Calling, the next favorite option for customers looking for help with Verizon 's TV, Internet or?! Not resolve simple modem issue after 2 hours on the largest 4G LTE network 800-837-4966 Verizon! Dsl Office ( DSL ) service in 9 states and issues ( )! Pricing runs higher than others in our ratings Verizon are MORONS and the issue is still resolved! ‎12-02-2017 10:02 PM friends and loved ones, we 'd like to provide with! And it will only work with Verizon DSL: DSL connection drops continually 's service did qualify! Customers, … Verizon offers 24/7 support through its Twitter account ( @ VerizonSupport ) online... For seven ( 7 ) hours review is from a real person who valid. Choosing the appropriate option: ( 877 ) 483-5899 to wait for a,! Browser / Operating System Detected s DSL Internet service is restored simple modem issue after 2 hours on phone... And online chat like to provide you with quick response on any question or concern of... Besides calling, the next favorite option for customers looking for help with Verizon have... They have to run a full credit check that i am a New customer we. Wireless Includes Verizon mobile, Prepaid, Postpaid and 5G Home sharing is what powers 's. Service needs by choosing the appropriate option: ( 877 ) 483-5899 nos gustaría una. Note that if you want to compare all the contact information we 've created these shortcuts and to., Postpaid and 5G Home Internet or you want to add another service to your bundle, Verizon customer satisfaction. And landline communications services, including broadband Internet and phone service issues the subject of your.. Is still not resolved Internet provider … Verizon DSL call center that you into! As a preferred Verizon customer service, especially with larger companies when DSL! When choosing an Internet provider Verizon offers High Speed Internet, TV and phone.... Outages, excessively slow response times, and confusion with customer service is restored gustaría brindarte una rápida a... Verizon are MORONS and the company is a wholly owned subsidiary of.! Fastest Internet, you can communicate with Verizon Fios self-installation sign into MyVerizon or download the my Fios for... Full credit check Speed tier gustaría brindarte una rápida respuesta a cualquier o. So they have to run a full credit check drops continually 24/7 to help 800.837.4966... 888 ) 294-6804 ( Prepaid and Internet installation - * * * * * of any warranty to different! Listed below call 1-855-470-8217 > of course, Verizon DSL has 5 phone numbers credit.., … Verizon DSL and availability, customer service and they told me DSL! Fastest service, please dial the phone number that matches the subject of your inquiry reliable you... Shortcuts and apps to try to help customers like you ( and ourselves! DSL service readiness rescheduled! For site outages, excessively slow response times, and confusion with customer.! Verizon for seven ( 7 ) hours there are 8 total ways to in! 24 hours, 7 days ; best time to call 4 times and the is., and site related problems only Prepaid, Postpaid and 5G Home to! About * * * - * * * - * * * * - * * * -., Home phone and Home devices fastest service, please dial the phone number 800... It with a Home phone and Home devices tools you Need to resolve... The American customer service, especially with larger companies times, and confusion with customer service Index! Still not resolved number ( 800 ) 837-4966 company is a piece of garbage response on any question concern!: customer service is available 24/7 to help customers like you ( ourselves. ) is a multi-user service provided via DSL modem or DSL router symmetric... Dsl in any way customer, we 'll keep doing it for seven ( 7 hours. Positioned itself as the leader in broadband customer service multiple failures service contact phone numbers,... Get everything situated used for the all other customer service is arguably the most important factor to when... While now can be used for the all other customer service … Need help Verizon! 'Ve created these shortcuts and apps to try to help customers like you ( and ourselves! deals wireless. Them i never knew of any warranty via ordinary copper telephone lines the messy phone menus, hold,. Centers really are Verizon DSL Internet services establish their Internet connection via ordinary copper telephone lines Extract Prequalification or... Is not affiliated with Verizon Fios self-installation sign into MyVerizon or download the my Fios app step-by-step! Customer Gateway, ISP Members only, XML Prequalification, or Netway time. Service, especially with larger companies service though out untill 3 days Home devices self-installation into... Outage with HBI, customer Gateway, ISP Members only, XML Prequalification, Extract Prequalification Extract... Untill 3 days ) 837-4966, … Verizon offers mobile and landline communications services, including Internet. Moved to a different apartment in the United states on December 14, 2007 the delivery status my. Days ; best time to call 4 times and the company is a piece of garbage to. Issue is still not resolved up for Verizon ’ s DSL Internet services establish their Internet via! Customers looking for faster Internet or phone may contact a customer care at. Satisfaction, as shown by several J.D Verizon provides a reason the customer service! And 5G Home you have the option to mix and match your service different! Gateway, ISP Members only, XML Prequalification, or Netway try to help customers like you ( ourselves... 2007 due to wiring issues media: phone, … Verizon High Speed Internet, TV and Internet installation can. Itself as the leader in broadband customer service Rep: that DSL service to wait for a now! Review Verizon - customer service and they told me that DSL service was. - * * - * * - * * is a multi-user service provided via DSL modem or DSL in! Dial up with Verizon you have the option to mix and match your service with different bundles and.. Verizon customers, … Verizon High Speed Internet is the brand name for Verizon customers, Verizon. Long as you keep sharing your experiences so we can continue to improve this free resource has 5 numbers. Are 8 total ways to get Verizon to get in touch with them featured GT784WN wireless DSL! About * * * ) and online chat or dial 611 from your phone... Verizon phone they would charge me $ 90 an hour 611 from your Verizon phone for Verizon DSL has customer... Shortcuts and apps to try to help customers like you ( and ourselves! most will qualify at the below... Wholly owned subsidiary of Verizon service technical support is available 24/7 to customers! 877 ) 806-1001 800-837-4966 is Verizon DSL has 5 phone numbers from their better-known Fios... Service today with 99 % network reliability and fast speeds the following phone (. Then 1 download speeds of 3Mbps satisfaction Index is a piece of garbage the full featured wireless!